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Examination of Entrepreneurial Desires

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Examination of Entrepreneurial Desires

I have had some minor entrepreneurial successes in my life. I have also had some real failures, and when I look back at all my entrepreneurial activities as objectively as possible, regrettably the failures are greater than the wins. And if you are to believe the various rates of success for businesses bandied about, I guess I shouldn't be surprised about my results. Regardless, I find my track record disappointing. The following is a recap of my history that got me to my biggest and most risky entrepreneurial adventure and some details about the good, the bad and the ugly of those experiences.

I have let a little bit of time go by in hopes of gaining some perspective on my experience. And maybe it really requires some more time, but I feel that during the six years I labored to birth and grow BuyGreen.com, I was relatively objective and introspective about my results or lack thereof, and that now is a good time to encapsulate my thinking. One thought that comes to mind as I begin the analysis is that maybe there is only one question that requires an answer? Am I an entrepreneur at heart, or as many investors might challenge, a 'wantrepreneur'? I do believe that true entrepreneurs are definitely a unique breed, and while I am certain there are many exceptions, I think there is a certain personality that is required to build and grow an idea into a real and successful business. And so the answer to this singular question for me is yes. However, I qualify it by believing I have very strong entrepreneurial traits and capabilities but think that I am collaborative and need 'partners' to be successful. And I suspect that is true for many, but I struggled to find good partners in my various efforts.

So let’s start at the beginning. For as long as I can remember, I have been fascinated by business and innovation. In reflection, I think the genesis of my entrepreneurial passions began in eighth-grade. My school was having some sort of food drive. I do not even recall who the beneficiary of this effort was intended to be. Participation was out of character for my eighth grade self, but for whatever reason, I decided that I would actually make an effort to contribute and collect some food. Now I could have just raided my parent’s cabinet and been done, and quite honestly, I am somewhat surprised that that wasn't the extent of my efforts. However, I decided to start going to my neighbors and asking them for a donation to bolster my final offering. So out I went and I think to my surprise, I started to have some success. People would actually give me cans. After the first night I recall organizing and accounting 'the haul' in the basement of my childhood home and thinking, wow, I bet I could collect a lot more. And out I went the following evening with more success. I was hooked by the challenge and bolstered by my success. How many cans could I collect? And so I went out night after night for what was probably a week and collected a substantial amount of canned food. Ideally, I probably should have been motivated by making an above-average contribution to humanity and making the world a slightly better place. But no, I just starred at all the cans I collected night after night and reveled in my accomplishment. On the final day of the drive, my father and I loaded our station wagon and I delivered all my cans to the school food drive. I don't know with a hundred percent certainty, but I am pretty confident that no one collected as much as I did. And that felt good to me. I am also pretty sure that my efforts had little to no impact on my pier’s perception of me as some sort of social ancillary benefit. Collecting cans was not exactly cool. But for me, it was a personal victory. I won, which was probably a competition that only I was playing, but victorious none-the-less.

Some other entrepreneurial'ish efforts and experiences include closely following a building boom occurring in Hartford, Connecticut in the 1980s. My father was an architect, I enjoyed building stuff and there was a dose of local pride that helped formulate this interest. I would read the Hartford Courant business section religiously every day at breakfast throughout high school looking for updates to the many projects being planned and built. As I would look for these updates, I would also read about many other business activities in Connecticut. This unwitting education really whetted my appetite and gave me a broad view of the many aspects of business. In college, there were a number of money-making schemes that largely revolved around parties. We would throw parties to make money which also had the nice ancillary benefit of marginally improving my social status. One of the better college opportunities was selling whippits (nitrous oxide). A high school friend of mine had a fraternity buddy at his college whose father owned a medical supply company. They would sell these large containers of nitrous oxide for dentists. I forget the exact numbers, but the profit margins were very good. If memory serves, I would buy a container for about $200 and there were some transportation expenses as well; generally, somebody driving from Pennsylvania to New Jersey. We would then buy a few boxes of hefty bags and sell them for $20 which of course came with a complete whippit fill. You could fill at least 50 bags and maybe more from a single canister; they were quite big. I would pocket at least a thousand dollars. And the parties were very popular. Needless to say, I couldn't buy enough of these tanks. Unfortunately after getting about five to seven of these canisters, my connection got busted by his dad and the supply was cut off. In retrospect, it was probably for the best.

SpheriCon was my construction company that I had after working for a couple of contractors and believed I could do it better myself. And for the most part, I did do it better. We did mostly residential construction including additions, remodels and …

SpheriCon was my construction company that I had after working for a couple of contractors and believed I could do it better myself. And for the most part, I did do it better. We did mostly residential construction including additions, remodels and decks like the one above.

When college ended, I started a construction company a few years after working for a 'coke-head' who owned a company that built decks, and another outfit that concentrated on remodeling work in the west-end of Hartford. My company SpheriCon had a number of jobs and made some good money for about a year, but I was starting to get my itch to move to California. And so that business never really matured the way it might of, and the economy also began to tank, particularly in the Northeast. Construction was a great experience and I never worked harder, but adventure was calling my name and I moved out west. In California, I became friendly with a band called Scarlet Theory through some friends at work and thought I could help them 'make it big'. So I started a record company called Capsize Records. The band had some success but as a business, investing in talent was a highly improbable money-maker and for me, was definitely a complete loser. The half-full view of it was I learned how to market and create some buzz! This has served me well in business activities later in life. The take away from this effort was in the entertainment business, there is very little correlation with hard work and success. While talent is important, particularly I think for established artists maintaining a long-term career, it is not the most important factor for breaking into the business. And maybe I just wanted it more than the talent really deserved? I hate losing. And this trait is something that you find was important in the many heralded entrepreneurial successes, but for me, it just proved to be expensive.

Capsize Records had a few bands but Scarlet Theory was by far an a way the most successful and consumed the most time and money. Their height was early on when the one Best New Artist and opened the BAMMIES at the Warfield Theater. It was a long slo…

Capsize Records had a few bands but Scarlet Theory was by far and away the most successful and consumed the most time and money. Their height was early on when the one Best New Artist and opened the BAMMIES at the Warfield Theater. It was a long slow glide to dissolving from there.

So the very beginning of BuyGreen.com really started with me taking a great deal of interest in a business that a friend from Scarlet Theory was trying to grow. Eirik O'Neal was working with his father to learn and take over a business that he had created and worked on for many years. The model was a consulting based business that generated revenue from cost savings for the companies they worked with to reduce their trash hauling expense. I knew this model well as I just had created a successful business for AIG using the very same methodology. The basics of Eirik's business were that there are a number of industries that have elements of their waste stream that could either be diverted, and thus reduce trash hauling costs, or in some instances, generate revenue from the waste. I had always been very interested in the environment and thought this was an intriguing model that was leveraging inefficiencies found in many businesses. They were also chipping away at an aspect of the trash hauling industry that had monopolistic characteristics with few outside forces challenging its traditional business model. I started researching the business and liked it more and more. Some part of my interest was merely the allure of having a business and being entrepreneurial. Eirik and I had always gotten along historically and things started well in this new partnership. He expressed to me that he was anxious to take over his father's business and really grow it, but by himself, he was struggling to modernize the way his father had done things historically. This was a source of frustration for him and I was full of new ideas. I was more than happy to see if I could inject myself into this opportunity. My strategy was to create a new company that would do the same thing and Eirik and I would be partners. It effectively was an end-run on his father and not what he had planned with respect to mentoring his son and eventually handing off the business. I was definitely the third wheel. After several months, Eirik was effectively given an ultimatum by his father to chose who he was going to partner with, and blood does run thicker than water. I don't blame Eirik for his decision but I was definitely not happy with being the bride's maid. Mostly because I was led to believe that he wanted to partner with me and I had made both a financial and emotional investment as a result of those assurances. The outcome soured our relationship which is something I now regret. In retrospect, my strategy was short-sighted and really did not properly account for the dynamics of the situation. 

An ancillary aspect of the waste business was getting questions from clients as to where they could source eco-friendly products. This was the seed for the idea of BuyGreen.com, which was basically going to be a one-stop online shop for both individual consumers and businesses. Eirik and I were going to set up this business as a subsidiary to our consulting venture and have the wife of a 'co-worker' of mine at AIG run the day-to-day operations. Her name was Allison Huke and she was very interested in green products and an eco-friendly lifestyle. The arrangement seemed to be a good opportunity and partnership. Eirik and I would focus on our consulting business, but dedicate a portion of our efforts to get the eCommerce business off the ground. And so the company was officially born in late 2006 and we began putting together the building blocks. My relationship with Eirik was good through the spring of 2007 but began to unravel in May as his father increased the pressure on deciding who his partner would be. Eirik finally ran out of wiggle room and made his decision. We went our separate ways by June. I never let Allison know of the situation that was occurring with Eirik. From a full disclosure perspective, I certainly owed her some information, but I thought it would be distracting and might create an opportunity for her to rethink the current arrangement. The consulting business called Renovos owned seventy percent of Green Retail and Wholesale, and BuyGreen.com which was to be our first retail brand; we were thinking big. When my relationship soured with Eirik, I started spending a lot of time on BuyGreen.com. I did keep the Renovos operational and dedicated a fair amount of time to that as well; largely out of spite. I wanted to prove that I could create a successful business and I really did not need Eirik or his father. My thinking was the business model was pretty straight forward and creating success was largely about marketing and sales. Something that we collectively agreed they lacked and I excelled in. The partnership and comradery were the fuel for me to make that meaningful and while I had some successes, Renovos died a slow death over the next few years.

All this time I was an executive for a division of AIG and had very much enjoyed my time there, and my somewhat lengthy career in insurance. However, I was definitely restless and believed that I could and should be an entrepreneur. This crystallized for me in early 2006 when the CEO had taken me to out to lunch to tell me that he wanted me to focus on a technology product I had created called MEDInnovation. Previously I had a dual role as CIO and VP of Business Development, the latter portion was largely running MEDInnovation. In my CIO duties, I had gone to great lengths over a year or two to get our IT personnel to a place that could really help the organization grow and excel. And just as I was going to begin to reap those efforts, it was taken away from me. I was not happy. And while it probably was the right decision from the organization’s perspective, I was convinced I could do both. I remember driving by myself from the restaurant where he let me know of this change and on my way back to the office, I concluded I was moving on. Over the last half of 2007, I emotionally checked out of my job at AIG as I was very excited about my new business opportunities.

We launched the BuyGreen.com site in the summer of 2007 which at the time I thought was a great accomplishment. I sort of recall thinking that we would turn it on and the orders would just start appearing; definitely a naive view of ‘build it and they will come’. The first non-friend and family order did happen relatively quickly, which in hindsight was even more remarkable as we did not have a huge number of products. The business did begin to grow relatively quickly, although it was something from nothing.  And while the 'build it and they will come' was a part of our thinking, there certainly was much more to our business plan than just this. The key elements of the actual business plan were the combination of a broad offering of everything you buy normally, but a carefully curated eco-friendly and healthier versions of these everyday purchases. Of the few competitors that were out there at the time we started, no one really had an objective and transparent rating system that was applied to every product. Often it was difficult to tell specifically why, much less to what extent a product was green, and there was never any comparative perspective of any product, green or traditional. The second key element of our business model was the creation of our Green Products Standard that required each supplier or manufacturer to complete a rigorous questionnaire on every product. The result of this analysis was a detailed two-page report on every product and our numeric rating. This allowed our customers either a quick understanding or a detailed review of why the product was green to any customer who was interested. Our tag line was 'Your Trusted Source for Green Products, and this standard and effort was the keystone to creating trust. I had created this on my own and was the beginning of thinking the efforts applied by me and my partner were disproportionally unfair to my disadvantage.

This was early on when we had an Open House and this was ribbon cutting ceremony with the City of Irvine's Chamber of Commerce. We were optimistic and full of energy. Allison Huke was my co-founder and Nicole Roach was our first employee.

This was early on when we had an Open House and this was ribbon-cutting ceremony with the City of Irvine's Chamber of Commerce. We were optimistic and full of energy. Allison Huke was my co-founder and Nicole Roach was our first employee.

So I really focused on BuyGreen.com and online retail. My partner was the wife of an individual who I spent a lot of time in my previous corporate career. He was the head of sales from our technology partner and we traveled all over the country trying to sell the product I had created. In our many travels, he and I would talk about my doing something entrepreneurial. A good portion of my view that I should be an entrepreneur was based on my belief that I was creating a product that would make millions for AIG and transform an industry, but everyone around me was going to benefit financially and I was stuck as a salaried employee; albeit nicely compensated, but certainly not getting rich. My view of things was more about what could happen verse what actually was or did happen, although the results we did accomplish were significant. My associate's wife, and now new business partner seemed like she was going to be a good fit. She was passionate about this space and really represented our customers. She was smart and very competent. Things started off well. However, as I look at it now, I think this view was largely based on both a 'honeymoon' period and the prospect of doing something big with our unproven opportunity. We worked relatively well together, but I never felt as though it really clicked. We were cordial and professional, but things were forced to some degree and ultimately it was never a partnership in the truest sense. A good partnership for me was dependent on each one of us carrying our own 'weight'. As time went on, I lost more and more confidence that Allison was meeting this standard that I felt was critical. This condition was exacerbated early on when my other initial partner from the consulting business flamed out because it created a situation where equity was open for renegotiation. The consulting business and 'parent' company owned seventy percent of BuyGreen.com. When I knew that was completely over, which took a while, I had to tell Allison that it was going to be just me and her. After a few weeks, she called me to say she wanted to renegotiate our deal since it was just the two of us. I was not excited by this as we had made a deal a while ago, and I also felt that the current 70/30 was probably appropriate for what our contributions already were and would likely be going forward. Maybe I was being greedy, and maybe I thought quite a bit of myself. None-the-less, I relented and we ended up doing a 60/40 split. I knew the second I agreed to it, that in time I would grow to hate it. Listen to your gut.

After launching in the summer of 2007, we were coming to our first holiday season. We were adding as many products as we could and things were starting to get busier. I was still working at AIG but was able to spend much of my time working on BuyGreen.com. I remember going to an industry conference in Chicago, and my partner’s husband was there as well. He and I were entertaining some mutual clients. He came to me just before a business lunch to say his wife had called him and she was having a hard time. He asked me to call her. I returned to my hotel room and gave her a call. Basically, she was struggling keeping up with everything that had to be done both for the business and being a mother of two kids. We agreed that she could and should hire someone to help out a few hours per day. After I got off the call, I thought to myself that I really needed to spend all my time on the business, and I began preparing to quit my corporate job. I took out a credit line against my home and with my savings, I had a cushion for two years. As I look at this point of time in retrospect, I have two basic thoughts; one, I was being pressured both by my partner and myself to contribute more time and two, that leaving my well paying corporate job was an act of selfishness. In respect to pressure both internal and external, there was an optimistic sense that the business could really take off and not dedicating my time could both jeopardize that potential and I was worried there would a perception that I needed to carry my weight within the partnership, valued strictly by time; this was a perspective largely imposed on me by myself and I am not sure that it was every areal issue to my partner. The second issue was selfishness, which was basically because this decision potentially could have a huge impact on my family and as a result, I was not being a good father and husband. I knew I was taking a financial risk that realistically would likely not pay any returns; i.e. nine in ten businesses fail. All that being said, I REALLY wanted this and completely bought into the entrepreneurial dream. I felt I had a winner. So in March of 2008, I quit my job and worked full time on the business. 

Allison and I spent two years running the business as a partnership in total. Things started off well. We were growing at a pretty quick rate, even from a month over month perspective. We were working out of our respective houses and doing packing and shipping of orders from Allison's house. In a few months, we decided to rent a self-storage locker and put all our inventory there. Allison also had a relationship that owned a PR company and we entered into a relationship with them. We spent a lot of our time adding new products. This we believed was very important to our model which was offering a broad selection of carefully vetted products. We were also starting to meet with a number of potential suppliers, partners and investors but did not have an office. This I believed was a real shortcoming. How can you be a business without an office and warehouse? So I began to look for new space, and in short order, we found a good space. It was in Irvine which I thought held some cache from a national perspective and was a very reasonable distance from both our respective homes. The space was new as well which was very nice. And by July (2008) we were in the new space. I had found a defunct mortgage company that sold me a bunch of cubicles cheap, from a Herman Miller perspective, but expensive from a new startup perspective. This also required a great deal of sweat equity on my part but we were trying to get out in front of our anticipated growth so we would have space to expand. Things seemed to be shaping up. And then the fall of 2008 hit and everything changed with respect to what we had planned. Originally our plan was to address proof of concept for about 12 or 18 months and then seek investment. As the world economy was imploding, getting investment was a dream that vaporized. So as we watched what was happening and preparing for the holiday season, we forged on. We then assessed everything shortly after the Christmas season and decided that all things considered, we were still OK and that we should hunker down and forge ahead.

During this time, Allison was struggling with a number of personal issues and this impacted both her ability to dedicate time to the business and maybe more importantly, I think her enthusiasm for the struggle disappeared. We had hired a neighbor of hers, Nicole Roach who would handle a lot of the customer service and shipping duties with Allison overseeing these areas. However, Allison’s activity over time dwindled, which effectively was fine because Nicole was very competent and ultimately I think managed these areas better. However, Allison's shrinking participation began to have a negative impact from morale and enthusiasm from my perspective as her partner, but also our now one employee. She would spend less and less time at the office and it was harder and harder to tell what she was doing to contribute to the company. When she would show up, our relationship was good, but not great. Things grew more strained and I began to dread her arrival. She also felt that the company was not growing fast enough, it was losing money and on top of it all, we were not getting paid. She just thought we should throw in the towel. Her concerns were real and not only accurate, but they were also rationale as well. My thought however was it takes businesses often more years than the two we had invested to show profits; I would always reference that Amazon made no profits in its first eight years. And realistically, I really had no great options to get a paying job. So while I recognized our challenges, I did not think they were particularly unique for a young company, particularly based on the state of the economy. I would tell her that if she could find a buyer, that I would take any offers presented very seriously, but until then, I was NOT just going to close the doors.

I wanted to make the business work and thought we should dedicate ourselves to changing the issues she raised, and we were both very concerned about it. We should not quit but double-down and make the business a success. But in the summer of 2009, her father became sick and then died. This was the straw that broke the camels back and she wanted out. She had asked me to buy her out. However, my assessment of the business was it was not worth anything and that not only was I not going to write her a check for her 40%, but that she would need to pay-off her portion of the liabilities to get out. Needless to say, she did not share my perspective. She then elected to just walk away. I assessed the business to decide if the one asset that I thought had real value, the URL BuyGreen.com was worth letting her walk away. And while it was hard to truly asses the URL's value, I opted to let her walk away.

And so I pressed on. My employee Nicole Roach stayed with the company which was very important with respect to our ability to both function and have the possibility of continuing to grow. We were both relieved when Allison was finally gone and Nicole was effectively a better 'partner' than Allison ever was. We also had a young man working for us part-time who started out as an intern and we elected to bring on. Daniel Givechian was young and eager to learn. He too contributed to the growth of the company. Essentially the three of us worked to grow the business over the next few years and we were successful, but not at a pace that was really required for this type of business. We opened a new site called GreenCouture.com which was going to focus on higher-end clothing and accessories. I had plans to open up a number of different eCommerce brands with a focus on sustainability, the environment and social causes. I tried twice to raise money in the summer of 2009 and for about 6 months in late 2011. I had many discussions during the second effort, but nobody wrote a check. During those years I worked extraordinarily hard day in and day out but could never get the company to a place where it could even be a 'lifestyle' business. In the fall of 2013, Nicole left for a better job. She had been very dedicated and I could not have gotten as far as I did without her efforts, but she was capable of a lot more and I was not paying her a lot of money. I lucked out and found a very good replacement, Loren Anselmo. I also had a bright and hardworking young man reach out to me by the name of Kambiz Sharvhini who started interning as a bookkeeper and quickly took on many additional roles. The business continued to grow but again the pace was not fast enough. I looked for a number of strategic partnerships that were either in our space, or other retailers that might be looking for an eco-friendly channel. I had many conversations, but no one made any meaningful offers. I began feeling trapped. The course I was on, was not personally sustainable, but I had committed so much, it was hard to rationalize how walking away would be a good solution. I even began to look for 'regular' jobs and I would then just let the business run with Loren and Kambiz who were certainly capable of running it with only some guidance. Nothing really came of any of these efforts. In the spring of 2014, I had made the decision that I was going to sell. I found a broker who specialized in eCommerce businesses and so the process began. I had a couple of very early offers that were bottom-feeding and at my broker's recommendation, we passed. I did get one solid offer (and in hindsight a very good offer), but it was a good bit under my asking price. I countered and the buyer found another business that distracted her and while she remained interested in mine, the offer fell through. I terminated the contract with the broker after 90 days and put my head back down to continue slugging away. And the progress continued, but still, the pace was never fast enough. My 'runway' was really coming to an end. After the 2014 holiday, I contacted a new business broker and put the business up for sale again. 

I sold BuyGreen.com in April of this year, 2015. I had put in seven years which seems unbelievable to me and in many ways, committing that much of my life was crazy. I think the business was a good idea and the timing was reasonable, but with the collapse of the economy, maybe not ideal. In some ways, we were too early with respect to broad acceptance of these kinds of products, but with respect to eCommerce, I think starting earlier would have been better. That being said, we could never get investment which was critical to scale and bringing in talent. Ultimately, Amazon and the competitive landscape that it created was a headwind that became too much. The last round of putting the business up for sale created a fair amount of interest, but we only received two real offers. One from an outfit that had some real eCommerce experience, and one from a husband and wife that was looking for a lifestyle business but lacked both eCommerce experience, and what seemed to be an entrepreneurial business experience. The offer from the latter was better and I knew that the due diligence was going to be easier from that offer as well; although there was nothing really to hide. And while I wanted to hand it off to someone who might be able to at least keep it at the status quo, and hopefully grow it, I went with the offer that was better for me personally. I had dealt with the emotional aspects of walking away the summer before in my first attempt to sell, and so the actual sale was pretty straight forward and quite honestly a relief when it was all over. And while I could never make it a success for me personally and kept at it much longer than I should have, the experience was personally rewarding. All that being said, it was definitely time to move on.

So, what did I learn and what is my final assessment? One of the things I really struggled with is whether there was a certain and proven singular business strategy I should embrace and follow. I think we all seek knowledge and a proven path when we are 'walking through the wilderness'. To me, there always seemed to be at least two paths in business to potentially pursue. As an example, which leadership strategy should I embrace; the 'devil is in the details' or 'get the right people on the bus' and delegate approach? And there were always examples of each option that had great success; and in this case, the Steve Jobs verse Jack Welch approaches were great examples of two very different and successful styles. As these challenges and questions arose, I found it difficult to know which of these paths to pursue. And so when you are alone in this journey as I was, you tend to flail around a lot. I would have debates with myself wondering what was the best approach. I was often hoping and searching for some guidance that stated you need to do these finite number of things to lead you to success. When there is such risk, looking for the right answer is what I suspect most of us do. Now in retrospect, I think you need a clear path and vision that you developed yourself early on and pursued it relentlessly. The goal or destination is so clear that you just march ahead down your own path, and with some luck, your vision wins out.

I have not had good luck with partnerships. I think it is mostly because when I start something I go all out and generally the other partner does not reciprocate in kind, or at least that is my perception. I definitely struggle when I feel someone is not pulling their weight. Generally, I have found that you cannot make a person be devoted. They either are or they are not. The worst part of it is that you generally don't know what their commitment is until you have gotten into the opportunity. Most people say they will be fully vested and engaged, but as I have grown to really appreciate, saying and doing are often very different. I had a construction company early in my career and I had convinced my best friend at the time to become my partner. He was intrigued, but not enthusiastic about the idea. In this instance, the writing was on the wall before starting, but youth and enthusiasm created a condition where I wanted it to happen and thought through shere will, I could make it happen. I had a record company that worked largely with one band, and this was a relatively good partnership; although the drummer was the weak link. What is it with drummers? This partnership ended up eroding over a period of a year or so after a few years of some marginal success. In the final analysis, things never progressed into anything substantial enough to be considered either an effort worth continuing, much less a 'going concern'. We ended up spending more money than we made and this was a great lesson in the difference between a hobby and a business. The BuyGreen.com experience resulted in two failed partnerships. I believe and certainly have been told by many investors, that any good startup has ideally either two or three founders. When I was the only owner during the second 'half' of BuyGreen.com, not having a co-founder or partner was definitely lonely. To some degree, I think the company's shortcomings were in some way because of the lack of a multi-founder condition.

The one thing I did learn is perspective is very important, and that often getting the correct perspective took both experience and time. One of the easiest examples of this, and something I was able to actually employ on a regular basis was when something really bad happened, and really good as well, I would wait at least 24 hours before deciding what to do. And I think with very few exceptions, my view of an event when it first happened and the following day was always different. And generally speaking, the day-old view was not nearly as bad as it initially seemed. The distance allowed me to come up with a better strategy and to create a good resolution. One great lesson on perspective revolved around a company called ecoMom.com. There have always been a number of companies in our space, and one that came along a couple of years after we started was ecoMom.com, and wow, I thought they really were 'nailing it'. I was very envious of what they were doing. There two co-founders seemed to have the ‘good story’ that every successful startup seems to have. Emily Blakeney was a mother, an entrepreneur in her own right and her sister was a prominent figure in the green and eco-friendly space. Jody Sherman was also an entrepreneur with some successes under his belt and he also had the all-important contacts with investors. He was able to raise 12 million over four rounds and caught the eye of Tony Hsieh from Zappos. From my vantage, they seemed to be hitting all their marks and I was quite envious. I had called Jody Sherman to see if he was interested in investing in a company that was selling to everyone other than mothers, and he had expressed interest. We had a number of conversations by both email and phone during the summer and fall of 2012. We had agreed to get together to see if we could figure out a deal, but in early November he had sent me an email saying that he really needed to focus on his holiday season and we should get back together in the new year after the dust settles. He and I emailed each other in mid-January to set up a time to speak on the phone. A few days later I had come home on January 18th and was late as I often did (one of many joys of being an entrepreneur) and found myself alone as I did many nights. I was flipping through Twitter and saw a tweet that said something to the effect of 'I am sorry to hear about Jody and our hearts go out to his family'. It sounded bad but I wasn't a hundred percent sure what exactly happened; it seemed that maybe he was dead? Shortly thereafter, his wife had a post on Facebook confirming his death, but no discussion as to how. And to find out later it was suicide was even more shocking. I had quickly gone from a perspective of being very envious of everything he had achieved with his very similar business, to realizing perception was not reality. Talk about perspective! I barely knew Jody, but I often think about his situation. And as I learned all the details of what apparently was happening with ecoMom.com and him personally, it certainly makes you think about perception and reality.

So in conclusion, I certainly learned a lot of important lessons. Among them was the grass is not always greener on the other side of the fence. However, the real lesson learned is that building a successful business is REALLY hard. An image in our culture has been created suggesting there is a lot of glamour around being an entrepreneur, particularly in the last couple of years. Really doing it is not glamorous. It is a grind that comes with a lot of failures and thankless hard work. I loved the grind, the challenge and just trying, but it definitely lacked a lot of the sizzle you see on TV or read about when media highlight just the winners. I wish there were a lot more stories about the many more losers. I am glad I tried, but for now, I am content collecting a paycheck.

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Remembering John Hanny

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Remembering John Hanny

I had no more than a handful of best friends growing up, and John L. Hanny was arguably the most important. Unfortunately, he died prematurely in an inexplicable car crash in his early twenties. I think about him with some regularity, although I must confess with time the frequency of these reflections is not what they once were. I guess time does heal all wounds, but I am not sure in this case that is a good thing. When I do think of John, it is generally wondering what he would be doing now had he lived, and would we still be in contact with each other? The first thought is certainly a lot more important, as I believe almost any life is better than his fate. And would we still be in contact? I would hope so, but the probability is likely a coin toss; candidly I do not have a lot of contact with my best relationships that were made during my first twenty years.

This is John and I out in front of my childhood home and while I am not 100% certain, I believe we were going to some event related to the wedding of Erik Roberts; the third leg of our friend triangle.

I met John in ninth grade through another new friend, Erik Roberts. I believe John and Erik were new to Kingswood-Oxford and were not a part of my KO Middle School experience. Honestly, the specifics are a bit fuzzy to me on how John and I specifically met. I do recall Erik and I meeting each other in Chemistry class which was taught by a teacher who had a thick southern accent. Her pronunciation of several chemistry terms was pretty hysterical to this immature ninth grade, born and raised New Englander.  So for the first month or so, 'Go Fo' (gold foil), Mo's (moles) and many other southern pronunciations generated a month-long 'giggle-fest' which had the unfortunate result of not paying particularly close attention to the material and poor test scores. The one positive was a strong bond with my fellow chemist, Erik Roberts.

There was a gang of very average and 'not the cool kids' that made up my social circle. John and I were squarely in that circle, but Erik not only spent time in our realm, he also did a little dancing in the world of the cool kids. I can not decide if I just do not remember some important moments that galvanized my high school long bond with John, or most likely our friendship slowly grew over some period of time. I do recall early on in our friendship that we would spend many hours at John's house playing on his Apple II computer. That was cool to have one of those and he was the only one I knew that had a computer. We would play the video game Decathlon for hours and hours, relentlessly beating two keys on the keyboard trying to run faster than each other. The 'icing on the cake', (sometimes literally) was an endless stream of food that his grandmother, Mum Mum, and his mother would bring downstairs to his basement. They could not have been nicer and Erik and I grew close to them.  Also, their basement was large and finished in a very nice way so it was a good place just to hang out. John's house was definitely a 'go-to' spot and I shudder to think how much time we spent there.

As we got older, we of course became mobile as a result of getting our licenses. However, I think John ended up doing the bulk of the driving. He was given either a Firebird or a Trans Am by his father. I can't remember which kind it was but I do remember that if you called it the wrong one, John would always correct you and let you know that it was the other and the one he had, was clearly the better of the two; I think it was a Firebird. Either way, it definitely elevated our collective and anemic social status. At the very least we thought we were cool. I lived relatively close to the school so I was either taking the bus, riding my bike or walking. John and Erik lived far enough away were driving was their only option so they had cars on campus. My view of the world during this time was mostly from the 'shotgun' position of their cars.

John and I had countless adventures during high school; as I recall some of the better ones, I will add them to this part of the story. One memorable episode occurred during Halloween when we climbed up on my roof with several dozen eggs. We spent about an hour lobbing them at unsuspecting trick-or-treaters. The consternation this caused in front of our house had my father on high alert and neither he nor the targets could figure out where they were coming from. My father even went so far as to call the West Hartford police who cruised by a few times with no success of catching the perpetrators. After we ran out of eggs, we crawled down to a lower roof to get back in the house through my brother's bedroom window only to be busted by my father. He feigned anger, but quite honestly, I think he was happy to have solved the mystery. There were also many evenings of reckless consumption, house parties and just hanging out in the local woods or some parking lot. Fairly typical for that time, but it was good and memorable to us.

All three of us went on to college and we stayed in touch. We would reunite during holidays, summers and even put together a pretty raucous road trip to Daytona Beach where I went down to Franklin & Marshall to meet up with John, and later picked up Erik at Wake Forest. After college, we all moved back to the greater Hartford area where we rekindled our friendship and spent many nights going to our favorite watering holes and marching in a parade of stupid and immature activity. The Metro, Piggy's and The Moose were all favorites often ending in a greasy, but very tasty meal at Steak'n'Eggs. These were very good times and a particularly memorable portion of my youth.

This was a party Erik, John and I went to during a holiday break from college. I think it was some party in Boston but not sure exactly. What I do recall is Erik and I pretending we were both back from a semester at Oxford as Rhode Scholars. Whatever the story was, it was ridiculous and we had more fun entertaining ourselves than anything else.

After some time, I had an itch do something more and different. Erik had a sister who was living in San Diego and I think was moving back to Connecticut. John and I baked up a plan to move out there with Erik who I don't recall being particularly enthusiastic about the plan. However, his participation was an essential element of this scheme since his parents owned the house. Long story short, the plan fell apart and neither of them was going to move to California. For some reason, and I am not sure exactly why I was determined to get out of Connecticut. Maybe it was my way of distinguishing myself in our social circle? Anyhow, I had an 'Uncle' (technically a cousin) who lived in Palo Alto and I decided to call him and invite myself to live there. He and my Aunt were quite gracious and said yes; thank you Stu and Louise! My father was baffled as to why I was moving to California, and maybe he had every right to be as I cannot recall having a specific reason other than 'just cuz'. My brother and I spent ten days driving out west (hopefully more stories to be recalled in another post) and there I was living in California.

I lost touch with Erik some, but John and I spoke on the phone a couple of times. I wanted to let him know how great it was in California and how badly he was missing out; suffice it to say that I may have exaggerated a few stories. I went back to Connecticut over the next few years for events like the holidays, my grandfather's failing health and Erik's wedding. Each return visit resulted in great reunions and lots of fun times. In many ways, it was like I had never left and that is maybe the key reason they both were such great friends. However, geography and time made this leg a bit wobbly on our three-legged friendship stool.

I remember getting the call from my father in my San Francisco apartment to let me know John had been killed in a car crash. This news really caught me off guard and It was hard to believe. The physical distance and the time that had passed between us made it seem like it was not real. I had lost another close friend earlier in my life, but because our friendship was more current and active, the news was immediately devastating.

As I recall, there was some sort of delay for the funeral and it happened about a week after John died. Complicating emotional matters for me was a trip I had previously planned to go to San Diego (ironic as that is where John and I had planned to move) and then a road trip to Ensenada with some friends. This was going to take place over a long weekend before John's funeral, which I recall being on a Tuesday. That was a strange and hard few days where I was supposed to be having fun and engaged in stupidity, but torn by how I was supposed to honor my friend. I ping-ponged between celebrating his life with gusto and just wanting to leave. My travel buddies were not going to be deterred from partying and it was all I could do to extract myself from that trip to get back to San Francisco and catch my flight to Connecticut. By the slimmest of margins, I managed to make it on time for the wake, and then the funeral the following day. Making this bad situation very strange for me was 'parachuting' into my past and being a bit on the outside looking into John and Erik's current lives. Of course, that reaction was completely selfish on my part.

I really do not remember the service itself, but I am sure it was pretty involved and formal as John was Catholic. In High School, he would always order Fillet-o-Fish at McDonald's when we would go out for dinner on Fridays. A practice I think was more out of respect for what his parents wanted for him, and less about his actual faith. What I do clearly remember about these couple of days is being at the gravesite for his burial and every moment that transpired. To this day, I remember that scene in almost every detail, like a picture.

As I recall the story of the accident and what happened to John was something to the effect that he and his girlfriend were driving down to the coast of Connecticut on a clear sunny day. Apparently, with no other interaction from another car, they drove off a two-lane highway, down an embankment and crashed into a tree. John died and his girlfriend lived but blacked out and she had no recollection of what happened. John was always a good driver. The only odd circumstance was they had a kitten in the car, but no one was sure what caused him to go off the road.

This is from John's senior page in our yearbook from Kingswood-Oxford Class of 1983. He was an accomplished guitar player and loved his Pontiac Firebird.

John Hanny was a genuinely good soul and a true friend. He was smart, talented and despite our social circle in high school, he turned out to be quite the lady's man.  He was also a very accomplished guitar player who had some good success in a few bands at both his college and later back in Hartford. I blame him for another episode in my life where I thought managing bands and starting a record label was a good idea. OK, that is totally on me but it makes me feel better to blame him. Most importantly, John was a good son and brother and had a lot left to accomplish. I often wonder if we had moved to California, would he still be alive? I would like to think so. When I do think about him, it is as a result of recalling one of our many adventures. Life is definitely not fair and can really suck sometimes! RIP John L. Hanny, RIP! (1966-1993)

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